Sometimes you might need to reset the Lift Mate device into the factory state (forgetting the keys and access rights) and set it up again. There are two ways to do this:
- Resetting wirelessly from the app
- Resetting using the reset button
Resetting wirelessly from the app
If you have the admin key for a specific Lift Mate you can reset it to the factory state right from the app. In order to do this, make sure you are connected to your device via Bluetooth, then tap on the cogwheel icon in the bottom right.
Scroll down to Reset device and tap on it to reset your device to the factory state.
Once the reset is successful, you should see that the LED of your Lift Mate device starts flashing rapidly (approximately 2 flashes per second).
Make sure to delete your key for the device from the app before setting it up again.
Resetting using the reset button
If you do not have the admin key for your Lift Mate (for example lost or new phone), you can still do a hardware-based reset. You need to perform the following steps:
1) Make sure that your device is powered on.
2) Press the reset button for about 10 seconds. The reset button is marked in the following picture
3) After about 10 seconds, release the reset button
4) Wait until the LED of the device starts flashing rapidly (approximately 2 flashes per second)
5) You can now set up the Lift Mate device from the Lift Mate app (Make sure you've deleted any previous keys to this device from the app before you begin)