Why Do I Need A Lift Mate Device?

The Lift Mate device enables you keep your boat lift out of the water, while not having the complication of waiting to get into keychain remote range to then wait for your boat lift to complete it's long journey down.  Just log into the app as long as you have cellular service, hit the down button, and by the time your reach the dock, your boat lift should be ready for you to pull on.  

Additionally, our amazing security & convenience features such as live video feed with motion detection & night vision, anti-theft notifications, and boarding position feature all make Lift Mate a great device for both boat security as well as boat lift control.

Many boat lift owners ask us how a Lift Mate device benefits them when they can just leave their boat lift down during an excursion out on the water.

Leaving a boat lift submerged for prolonged periods of time can have the following detrimental affects to a boat lift:

  • Submerged boat lifts are water hazards to other vessels and collisions can occur, damaging vessels and boat lifts.

  • Wood bunks deteriorate quicker when submerged for long periods of time.

  • Submerged lifts accelerate formation of biological growth, as well as metal deterioration due to galvanic corrosion, reducing lift performance and life.

In addition, the Lift Mate device acts as a back-up for your keychain remote should your battery go dead or loss.  On most lifts, even if your control panel goes bad, the Lift Mate app will still control your boat lift!

 

    Frequently Asked Questions

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    Troubleshooting

    My Lift Mate Won't Connect Via Bluetooth

    Please check any or all of the below items to troubleshoot.

    1. Check that Bluetooth is enabled on your smartphone.
    2. Check to be sure that your boat lift is plugged in.
    3. Check to be sure that the Lift Mate's LED power indicator light is on. (requires opening control box to access Lift Mate)
    4. On your lift's page in the Lift Mate app, press the lower right cogwheel button to go to settings.  Scroll down to the button marked 'Troubleshooting' and select.  Hit the button marked 'Force Bluetooth re-scan'.  The app will tell you if the re-scan was successful.

    My Lift Mate Stopped Sending Me Notifications

    Check any or all of the below items to troubleshoot

    1. Your Lift Mate must be connected to the internet for notifications to work
    2. On your lift's page in the Lift Mate app, press the lower right cogwheel button to go to settings.  Scroll down to the button marked 'Troubleshooting' and select.  Hit the button marked 'Apply Fix' under Fix Notifications.  The app will tell you if the fix was applied and successful.
    3. In your phone setting under the Lift Mate app, please insure your notifications are set to 'allow' for the app.

    My boat lift only runs for a couple of seconds when I hit the up or down button through the Lift Mate App

    Please check and insure your auto-run setting on your control box is set to 'on'.